EXPLORE YOUR XBOX 360®
Setup & warranty
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YOUR XBOX 360 VidEO gamE and EntERtainmEnt sYstEm
Xbox 360 Console
with hard drive
Composite
aV cable
Headset
power supply
power cord
wireless controller aa batteries
Instruction manuals
thanks for purchasing your Xbox 360® video game and entertainment system from Microsoft. please use these
instructions to set up your Xbox 360 system and to learn where to go for more information.
auxiliary
port
eject
button
power
aV port
Disc tray power button Cooling vent Hard drive
S/pDIF (digital
audio) port
HDMI aV
port
ethernet
port
uSB ports
(3)
Connect button/Ir
receiver
uSB ports
(2)
1
POsitiOn YOUR XBOX
PREVEnt thE cOnsOLE fROm faLLing
If the Xbox 360 console falls and hits someone, especially
a small child, it could cause serious injury. to reduce
the risk of such injuries and damage to the Xbox
360 console, set up the console according to these
instructions. place the console on a surface that:
•
•
•
Is flat and level.
Is stable and not likely to tip over.
allows all feet of the console to be in contact with the
surface.
•
•
Is not likely to allow the console to slip or slide off.
Is clean and free of dust and debris.
If the surface or console feet become dirty or dusty,
clean them with a dry cloth. If the console is positioned
vertically, put it on a surface where it is not likely to fall
if it tips over.
arrange all cables and cords so that people and pets are
not likely to trip over or accidentally pull on them as they
move around or walk through the area.
when the console is not in use, you may need to
disconnect all cables and cords from the front and rear of
the console to keep them out of the reach of children and
pets. Do not allow children to play with cables and cords.
you can position your console horizontally or
vertically, whichever you prefer. However, if you
change your console’s orientation, make sure it is
turned off with no disc in the tray. However you
position your console, make sure to not block any
ventilation openings or the Ir receiver.
Prevent the console from Overheating
Do not block any ventilation openings on the console or
power supply. Do not place the console or power supply
on a carpet, bed, sofa, or other soft surface that may
block ventilation openings. Do not place the console or
power supply in a confined space, such as a bookcase,
rack, or stereo cabinet, unless the space is well ventilated.
Don’t stack any items, including other aV equipment, on
top of the console.
Do not place the console or power supply near any
heat sources, such as radiators, heat registers, stoves, or
amplifiers.
avoid smoke and dust
Do not use the console in smoky or dusty locations.
Smoke and dust can damage the console, particularly
the disc drives.
2
cOnnEct tO YOUR tV
cOnnEct tO POWER
always connect the power cords according to the
Connect your composite aV cable to your tV.
following instructions.
connect the aV cable
To connect to your TV:
To connect the power cords:
1 Fully insert the power supply cord into the Xbox
1 Connect the composite aV cable connector to
360 console.
the aV port on the console.
2 plug the aC power cord into the power supply
2 Connect the yellow-banded composite
connector on the cable to the yellow video input
on your tV.
3 Connect the solid color white and red (left and
right) audio connectors on the cable to the white
and red audio inputs on your tV.
until it stops.
3 plug the other end of the aC power cord into
the wall outlet. Connecting to a power strip or
extension cord is not recommended. the power
supply light will glow amber when properly
connected to power and the console is turned
off.
For mono audio, connect either the white or red
audio connector to the single audio input.
4 Select the appropriate video input for your tV.
Common names for video input include Input
Select, Input, auX, Line In, Line, In, Source, and
eXt.
Other input
you can also connect to additional tV input types
such as component, HDMI, VGa, or digital audio
(cables sold separately). For more information, visit
www.xbox.com/setup.
imPORtant
Stationary images in video games can “burn” into
some tV screens, creating a permanent shadow.
Consult your tV owner’s manual or manufacturer
before playing games.
3
sEt UP YOUR cOntROLLER
ELEctRicaL safEtY
your controller comes already wirelessly connected
as with many other electrical devices, failure to take the
following precautions can result in serious injury or death
from electric shock or fire or damage to the Xbox 360
console.
to your console, right out of the box.
insert Batteries
Select an appropriate power source for your Xbox 360
the wireless controller uses either disposable aa
or Lr6 batteries (included) or the Xbox 360 play
and Charge Kit (sold separately). If you plan to use
disposable batteries, you should familiarize yourself
with the “Disposable Battery Safety” section that
follows.
console:
•
use only the power supply unit and aC power cord that
came with your console or that you received from an
authorized repair center or Xbox Customer Support. If
you are not sure if you have the correct power supply
unit, compare the model number on the power supply
unit with the model number specified on your console. If
you need a replacement power supply unit or aC power
cord, you can find Xbox Customer Support contact
information at www.xbox.com/support.
Confirm that your electrical outlet provides the type of
power indicated on the power supply unit (in terms of
voltage [V] and frequency [Hz]). If you are not sure of the
type of power supplied to your home, consult a qualified
electrician.
To insert batteries:
1 press the tab on the top of the aa battery pack
and pull down to detach it from the controller.
•
•
•
Do not use non-standard power sources, such as
generators or inverters, even if the voltage and
frequency appear acceptable. use only aC power
provided by a standard wall outlet.
Do not overload your wall outlet, extension cord, power
strip, or other electrical receptacle. Confirm that they are
rated to handle the total current (in amps [a]) drawn by
the Xbox 360 console (indicated on the power supply
unit) and any other devices that are on the same circuit.
•
Do not connect any other devices between the power
supply unit and the Xbox 360 console or between the
power cord and the power supply unit.
to avoid damaging the power cords and power supply:
•
•
protect the power cords from being walked on.
protect cords from being pinched or sharply bent,
particularly where they connect to the power outlet, the
power supply unit, and the console.
2 Insert two new aa (Lr6) batteries with their
positive (+) and negative (–) ends as shown
on the underside of the battery pack. For best
performance, aa rechargeable batteries are not
recommended.
•
Do not jerk, knot, sharply bend, or otherwise abuse the
power cords.
•
•
•
Do not expose the power cords to sources of heat.
Do not wrap power cords around the power supply unit.
Keep children and pets away from the power cords. Do
not allow them to bite or chew on them.
•
•
when disconnecting the power cords, pull on the plug—
do not pull on the cord.
Do not let the power supply unit hang from either power
cord.
If a power cord or power supply unit becomes damaged in
any way, stop using it immediately. Visit
www.xbox.com/support for Xbox Customer Support contact
information.
unplug your Xbox 360 console during lightning storms or
when unused for long periods of time.
3 Slide the aa battery pack back into place on the
controller and push it in to lock.
nOtE
To avoid pinching your fingers when inserting, push
only on the flat surface of the battery compartment
cover.
4
connect additional controllers
disPOsaBLE BattERY safEtY
to connect additional wireless controllers to your
console, or to connect your controller to a different
console, follow the steps below. to connect a
wireless controller to your console:
Improper use of batteries may result in battery fluid leakage,
overheating, or explosion. risk of explosion if batteries are
replaced by an incorrect type. use and replace only with
correct size and type of batteries. Released battery fluid is
corrosive and may be toxic. It can cause skin and eye burns,
and is harmful if swallowed. to reduce the risk of injury:
To connect a wireless controller to your console:
•
•
Keep batteries out of reach of children.
Do not heat, open, puncture, mutilate, or dispose of
batteries in fire.
•
•
•
•
•
use only alkaline (not rechargeable) batteries, type aa for
best performance.
Do not mix new and old batteries or batteries of different
types.
Do not allow metal objects to touch the battery terminals
on the device; they can become hot and cause burns.
remove the batteries if they are worn out or before
storing your controller for an extended period of time.
If a battery leaks, remove all batteries, taking care to
keep the leaked fluid from touching your skin or clothes.
If fluid from the battery comes into contact with skin
or clothes, flush skin with water immediately. Before
inserting new batteries, thoroughly clean the battery
compartment with a damp paper towel, or follow the
battery manufacturer’s recommendations for cleanup.
•
Dispose of batteries in accordance with local and national
1 press and hold down the Xbox Guide button
disposal regulations (if any).
until the controller turns on.
2 Make sure the console is turned on. If not,
touch the console power button and allow the
console to completely start up. when the Xbox
Dashboard or inserted disc runs, the console is
ready.
REmOVE cOntROLLER BattERiEs
aBOaRd aiRcRaft
Before boarding any aircraft or packing the wireless
controller in luggage that will be checked, remove
any batteries from the wireless controller. the wireless
controller can transmit radio frequency (rF) energy, much
like a cellular telephone, whenever batteries are installed.
3 press the connect button on the console and
wait for the console lights to spin.
4 press the connect button on the controller and
wait for the controller lights to spin.
turn Your console and controller on
after the lights on the controller and console spin
to turn your console and controller on, press and
hold the Xbox Guide button on your controller. to
turn on just your console, touch the console power
button lightly.
and flash once, the controller is connected.
Playing games with Your controller
For information about how to use the controller
with games, see your game instructions. when
playing, your controller’s position is indicated by
one of four lights around the Xbox Guide button,
and you can press the Xbox Guide button to show
the Xbox Guide at any time.
5
sEt UP YOUR hEadsEt
PLaY discs
use your Xbox 360 Headset to chat with friends on
the Xbox 360 console can play game discs licensed
by Microsoft for the Xbox 360, region 1 DVD
movie discs, and CD music/audio discs. an Xbox
compatible disc has one of these logos:
Xbox LIVe.
touch the eject button lightly to open the disc tray.
If you hold your finger on the eject button, the tray
won’t eject.
connect Your headset to Your controller
To connect your headset:
1 turn down the volume. plug the headset
connector into the controller expansion port.
2 put on your headset and adjust the microphone
position.
nOtE
when the console is oriented vertically, make sure
the disc is held in place by the tabs on the disc tray
so that it doesn’t fall out.
Use Your headset
to chat and send voice messages, you need to be
connected to Xbox LIVe.
to temporarily turn off voice, slide the mute switch
on the headset control. to adjust the listening
volume of the headset, move the volume control
left or right. For more information about using your
Xbox 360 Headset with a particular game, see your
game manual.
imPORtant
to avoid jamming the disc drive and damaging
to prevent damage to your headset, avoid sitting
or stepping on the headset, its cable, or the cable
connector..
discs or the console:
•
remove discs before moving the console or
tilting it between the horizontal and vertical
positions.
•
•
never use cracked discs. they can shatter inside
the console and jam or break internal parts.
when the console is vertical, do not use discs
that are smaller than standard DVDs and CDs.
6
chOOsE YOUR famiLY’s EXPERiEncE
connect a UsB flash drive or Other
storage device
Family Settings for Xbox 360 gives parents and
caregivers the ability to provide age-appropriate
entertainment through customized settings. you
can apply Family Settings for games, movies, and
Xbox LIVe in the Xbox Dashboard. For information
and instructions, visit www.xbox.com/familysettings.
For portable storage, connect a 1-GB or greater
capacity USB flash drive or other device containing
a hard drive (a portable music player, for instance).
when you save a game or media, you’ll have the
option to save to that device after configuring it for
Xbox storage.
sEt UP stORagE
with the Xbox 360 Hard Drive (included), a uSB
flash drive, or another device containing a hard
drive, you can save games and other media and
sign in to Xbox LIVe. your Xbox 360 system comes
with a hard drive attached and ready to play.
Remove and Reattach Your hard drive
If you need to remove the hard drive, use the
transfer content
following procedures for removal and reattachment.
If you already have content on another hard drive,
you can use a USB flash drive to transfer some
content like profiles and saved games.
to fully transfer all licensed content, such as games,
visit www.xbox.com/support for more information
about the Xbox 360 Hard Drive transfer Kit.
To remove your hard drive:
1 turn off your console.
2 Slide the hard drive cover release to remove the
hard drive cover.
3 pull the hard drive tab to remove the hard drive
from the console.
nOtE
you cannot use original Xbox 360 memory units or
hard drives with this version of the Xbox 360 console.
imPORtant
Do not remove or attach the hard drive when
power is on, and avoid touching hard drive bay
contacts and hard drive connector contacts with
fingers or metal objects.
To attach your hard drive:
1 turn off your console.
2 Insert the hard drive fully into its slot with the
tab outward.
3 replace the hard drive cover.
7
JOin XBOX LiVE
sEt UP YOUR hOmE nEtWORK
you can instantly become an Xbox LIVe member for
free by simply connecting to Xbox LIVe after you
add your console to your home network. Xbox LIVe
is your source for game and dashboard updates,
chats and messaging with friends, free trials, the
latest Xbox news, movies, tV shows, and more. Join
Xbox LIVe right from your Xbox Dashboard and
follow the instructions on the screen to create your
free account.
For the full Xbox LIVe experience, get Xbox LIVe
Gold. you’ll enjoy exclusive weekly discounts on
the best games and early access to the newest and
latest. Xbox LIVe Gold’s online multiplayer gaming
allows you to play along with friends all over the
world. plus, watch thousands of HD movies and tV
shows from Netflix (sold separately).
to play on Xbox LIVe and share media with a
windows pC, your Xbox 360 console should be
connected to a home network with high-speed
Internet. If you don’t currently have a home
network, visit www.xbox.com/support to check out
your options.
nOtEs
•
•
•
you need a high-speed (cable or DSL broadband)
your Xbox 360 has integrated wireless networking
built in, allowing a wireless connection between
your console and your network. Xbox 360 supports
802.11b/g/n wireless networks. or you can
connect to a network with an ethernet cable (sold
separately).
Internet connection for Xbox LIVe.
Xbox LIVe, and all features of Xbox LIVe, may not
be available in all countries.
you need at least 128 MB of storage space
available to join Xbox LIVe and get the full
experience.
For other supported networking options, including
ethernet wired networks, visit www.xbox.com/support.
•
For more information, visit www.xbox.com/live.
to connect your console to a wireless network:
1 Configure your console and wireless router (or
other networking device).
2 From the Xbox Dashboard system settings,
configure wireless networking and follow the
instructions on the screen.
3 your console will detect and test your network
and proceed through network configuration.
You can usually find your wireless network settings
on the setup screens for your wireless router. the
device documentation should have instructions
for accessing these screens. For wireless networks
set up with Microsoft windows Connect now
technology, you can use a WCN USB flash drive to
quickly configure your Xbox 360 console to connect
to the network.
If you have trouble connecting, follow the steps in
troubleshooting later in this manual.
8
shaRE mUsic, PictUREs, and VidEOs
tROUBLEshOOt
Follow these steps to troubleshoot any difficulties
you may have with the Xbox 360 video game
and entertainment system. If the steps in this
troubleshooting section don’t solve your problem,
visit www.xbox.com/support. Do not take your Xbox
360 console or its accessories to your retailer for
repair or service.
no Power
Confirm that you have an appropriate power source,
and check all connections between the wall outlet
and power supply and the power supply and console.
the power supply light should glow amber when the
console is off and green when the console is on.
try a different power outlet and bypass any power
strips. try turning the console on using the console
power button, the eject button, and a controller Xbox
Guide button to determine if a specific button is the
problem.
use your Xbox 360 to play music, view pictures, and
watch video from other devices. Connect devices
and other portable audio players, digital cameras,
and USB flash drives. You can also share media to
your console from a windows pC on the same
home network.
To stream music or view pictures, just configure
your device for uSB output if your device requires
it, and connect it to your console with a uSB cable
(sold separately). For media on USB flash drives, just
connect the drive to any console uSB port directly.
no Picture
Connect the appropriate aV cable. turn on the
tV. Select the video input for the tV (or other
connected aV device, such as a VCr or DVD player)
that displays the Xbox 360 game. Common names
for video input include Input Select, auX, Line In,
Line, In, Input, Source, and eXt, depending on your
tV or aV receiver type. For more information, see
your tV or aV device manual. Don’t connect both
the included aV cable and an HDMI aV cable to the
console at the same time.
to learn more about home networking with a
windows pC, visit www.xbox.com/support.
nOtE
not all media formats or devices are fully
supported, and you cannot play some licensed
or copyright protected music on your Xbox from
certain services such as apple itunes.
to play unprotected aaC music from an apple ipod,
you can download a free update from Xbox LIVe
Marketplace.
recordings and programs may be protected by
copyright. Microsoft does not authorize, support, or
condone the use of its products for unauthorized
copying. you may not copy, reproduce, distribute,
publicly perform, or modify recordings unless
authorized by the copyright owner or allowed by law.
try resetting your display settings. remove any disc
from the disc tray and turn off your console. then
press and hold the Xbox Guide button on player
one’s controller to turn the console back on. as it
starts up, press and hold the y button while pulling
the right trigger. your console will return to its
default display settings.
no sound
Check the aV connection. If you’re using digital
audio, make sure the receiver is turned on and
the output in your console’s audio settings is set
correctly. Don’t connect both the included aV cable
and the HDMI aV cable to the console at the same
time. If you’re using an aV receiver or digital audio
(S/pDIF), try connecting standard audio directly to
your tV.
9
Poor-Quality sound
Power Light flashes
Check the aV connection (see “Connect to your
tV and audio System”). play Dolby® Digital audio
only on audio systems that support Dolby Digital.
Select the audio output that is supported by your
system or tV: stereo or Dolby® Surround for stereo
speakers, mono for monaural speakers. If sound is
coming from only one speaker, check that all audio
cables are connected correctly.
the console power button should glow solid green
while the console is on and flash when you press
the eject button. If it flashes differently during
operation, follow these steps:
•
Flashes red: the console is too hot and will not
play games until cooled down. place the console
in a well-ventilated area away from other heat
sources and unblock all vents. once it cools, the
flashing will stop and the console can be played.
For more information, see “position your Xbox.”
play only supported discs (Xbox 360 games, audio
CDs, and DVD movies). Clean the disc. Insert the
disc fully and close the disc tray. to bypass the Xbox
Dashboard and start discs automatically, change the
startup console system setting.
•
•
Solid red: Follow the instructions on the screen to
correct the problem.
Solid red, no on-screen instructions: Internal
problem that requires service. Visit www.xbox.
com/support to request service.
game, movie, or music doesn’t start
play only supported discs (Xbox 360 games, audio
CDs, and DVD movies). Clean the disc. Insert the
disc fully and close the disc tray. to bypass the Xbox
Dashboard and start discs automatically, change the
startup console system setting.
Wireless controller doesn’t Work
press the Xbox Guide button to turn on the wireless
controller, then connect it to your console (see
“Connect additional Controllers”).
disc doesn’t Eject
If lights spin longer than 15 seconds when
connecting:
Disconnect your console from power and position
it horizontally. Insert a straightened paper clip into
the yellow-labeled round hole on the left side of
the console, near the front, between the ventilation
slats. the tray will eject slightly, and you can pull
the tray all the way out by hand.
•
•
•
Move the controller closer to the console.
Make sure the batteries are fresh.
Keep the console and controller at least three
feet away from large metal objects, such as file
cabinets and refrigerators.
•
Metallic decorations or stickers on the console or
controller can interfere with wireless controller
performance. remove decorations and try
connecting again.
•
•
Make sure the front of the console is positioned
in the direction of the controller and away from
nearby walls.
Cordless phones (2.4 GHz), wireless Lans, wireless
video transmitters, microwave ovens, some mobile/
cell phones, and Bluetooth headsets can interfere
with the operation of the controller. turn these off
or unplug them and retry connecting.
•
If nothing else works, turn off your console, remove
and reinsert the batteries into the controller, then
reconnect the controller to the console.
10
can’t connect to Xbox LiVE or home
hard drive or UsB flash drive not Listed
network
as a storage device
If you can’t connect to Xbox LIVe or your home
If your hard drive is not listed as a storage device,
network, restart your network equipment.
try the following, starting with the first.
To restart your network equipment:
•
Make sure the hard drive is fully inserted into the
hard drive slot and the cover has been replaced.
turn the console off, then on again.
turn the console off and remove the hard drive.
turn the console on and then off again. reinsert
the hard drive, replace the hard drive cover, and
turn the console on again.
If available, try the hard drive on another
console, or try another hard drive on your
console to pinpoint the problem.
1 turn off your console and your network
equipment. If a network device, such as a
modem or router, doesn’t have a power button,
disconnect it from power.
•
2 wait one minute.
3 turn on each network device in sequence from
the wall outlet. For most home networks, the
sequence will be (1) modem, (2) router, (3) Xbox
360 console. wait for each device to come online
fully before turning on the next.
•
nOtE
4 From the Xbox Dashboard, test your Xbox LIVe
Damaged hard drives might not show up in the
Xbox Guide and could harm your Xbox 360 console.
Hard drives that have been crushed, immersed
in liquids, or exposed to intense heat may be
damaged beyond use and will not appear in your
list of storage devices.
uSB storage devices have a capacity of 1-GB or
greater and be configured for use with Xbox 360.
Some slower devices won’t be configurable to work
with Xbox 360.
connection.
Make sure your wireless network equipment is
within range, and potentially interfering devices
such as wireless phones are not nearby. also, check
that your specific network settings are correctly
entered in the Xbox Dashboard system settings.
If you still can’t connect to Xbox LIVe or your home
network, visit www.xbox.com/support for more
help.
headset doesn’t work
If the headset isn’t emitting any sound or you are
unable to transmit your voice:
•
•
Make sure the headset connector is plugged in
securely.
try adjusting the volume using the volume
control knob.
•
•
Make sure the mute switch isn’t on.
Make sure that voice isn’t turned off in the Xbox
Guide.
•
Check your game manual to determine whether
you need to push a button while speaking.
accessory doesn’t Work
If an accessory is not supported by a specific game,
the accessory will not function.
can’t save game
the Xbox 360 storage device must have enough
free space to save the game. Delete unwanted
items from storage or attach an additional uSB
flash drive or storage device (sold separately) for
more space.
11
taKE caRE Of YOUR XBOX
Proper storage of discs
always return discs to their storage containers when
they are not in the disc drive.
cleaning
If you clean the Xbox 360 console:
Do not store discs in direct sunlight, near a heat
source, or on your Xbox 360 console.
•
Disconnect the console power supply from
electrical power to prevent the console from
being turned on and off, or the disc tray from
being ejected, during cleaning.
always handle discs by their edges.
dO nOt attEmPt REPaiRs
•
•
Clean the outside of the Xbox 360 console only.
Make sure that no objects are inserted into
ventilation openings.
use a dry cloth—do not use abrasive pads,
detergents, scouring powders, solvents (for
example, alcohol, gasoline, paint thinner, or
benzene), or other liquid or aerosol cleaners.
Do not attempt to take apart, open, service, or modify
the Xbox 360 console, power supply, or accessories.
Doing so could present the risk of electric shock, fire, or
damage to your Xbox 360 console.
any evidence of any attempt to open and/or modify the
Xbox 360 console, including any peeling, puncturing, or
removal of any of the labels, will, for safety reasons, void
the Limited warranty and render the Xbox 360 console
ineligible for authorized repair. Modifying your console
can result in a permanent ban from Xbox LIVe.
•
•
•
•
Do not use compressed air.
Do not use DVD head cleaner devices.
Do not attempt to clean connectors.
Play healthy
Clean the console feet and the surface on which
imPORtant hEaLth WaRnings aBOUt
PLaYing VidEO gamEs
the Xbox 360 console rests with a dry cloth.
to clean Xbox 360 game discs or audio CDs:
Photosensitive seizures
•
•
•
Hold discs by the edges; do not touch the disc
a very small percentage of people may experience a
seizure when exposed to certain visual images, including
flashing lights or patterns that may appear in video
games. even people who have no history of seizures or
epilepsy may have an undiagnosed condition that can
cause these “photosensitive epileptic seizures” while
watching video games.
surface with your fingers.
Clean discs using a soft cloth, lightly wiping from
the center outward.
Do not use solvents; they can damage the disc.
Do not use disc cleaning devices.
these seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye or face twitching,
jerking or shaking of arms or legs, disorientation,
confusion, or momentary loss of awareness. Seizures
may also cause loss of consciousness or convulsions that
can lead to injury from falling down or striking nearby
objects.
Immediately stop playing and consult a doctor if you
experience any of these symptoms. parents should watch
for or ask their children about the above symptoms—
children and teenagers are more likely than adults to
experience these seizures. the risk of photosensitive
epileptic seizures may be reduced by taking the following
precautions:
Operating Environment
operating the Xbox 360 console in an environment
where the external temperature can vary widely
and quickly might damage the console. when
moved to a location with a temperature difference
of 20 degrees or more from the previous location,
allow the Xbox 360 console to come to room
temperature before turning it on. operating
temperature: 5 °C to 35 °C (41 °F to 95 °F)
metallic Objects and stickers
•
•
•
•
Sit farther from the tV screen.
use a smaller tV screen.
play in a well-lit room.
Do not place metallic items or stickers near or
on the Xbox 360, as they can interfere with the
controller, wireless networking, and eject and power
buttons.
Do not play when you are drowsy or fatigued.
If you or any of your relatives have a history of seizures or
epilepsy, consult a doctor before playing.
12
LimitEd WaRRantY
musculoskeletal disorders
use of game controllers, keyboards, mice, or other
electronic input devices may be linked to serious injuries
or disorders.
BY Using YOUR XBOX 360 s OR accEssORY YOU agREE
tO this WaRRantY.
BEfORE sEtting UP YOUR XBOX 360 s OR accEssORY,
when playing video games, as with many activities, you
may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body.
However, if you experience symptoms such as persistent
or recurring discomfort, pain, throbbing, aching, tingling,
numbness, burning sensation, or stiffness, Do not
IGnore tHeSe warnInG SIGnS. proMptLy See a
QuaLIFIeD HeaLtH proFeSSIonaL, even if symptoms
occur when you are not playing a video game. Symptoms
such as these can be associated with painful and
PLEasE REad this WaRRantY caREfULLY.
if YOU dO nOt accEPt this WaRRantY dO nOt UsE
YOUR XBOX 360 s OR accEssORY.
REtURn it tO micROsOft fOR a REfUnd.
This Warranty gives You specific legal rights. You may also
have other rights which vary from State to State or province
to province.
1. Definitions
sometimes permanently disabling injuries or disorders
of the nerves, muscles, tendons, blood vessels, and
other parts of the body. these musculoskeletal disorders
(MSDs) include carpal tunnel syndrome, tendonitis,
tenosynovitis, vibration syndromes, and other conditions.
while researchers are not yet able to answer many
questions about MSDs, there is general agreement that
many factors may be linked to their occurrence, including
medical and physical conditions, stress and how one
copes with it, overall health, and how a person positions
and uses their body during work and other activities
(including playing a video game). Some studies suggest
that the amount of time a person performs an activity
may also be a factor.
(a) “Xbox 360 S” means a new Xbox 360 S console
purchased from an authorized retailer.
(b) “accessory” means a Microsoft manufactured Xbox
360 S hardware accessory purchased from an
authorized retailer.
(c) “warranty period” for Xbox 360 S, means 1 year
from the date you purchased the Xbox 360 S from
an authorized retailer; and for accessories, means
90 days from the date you purchased the accessory
from an authorized retailer.
(d) “you” means the original end-user.
(e) “normal use Conditions” means ordinary consumer
use under normal home conditions according to the
instruction manual packaged with the Xbox 360 S or
accessory.
Some guidelines that may help you work and play
more comfortably and possibly reduce your risk of
experiencing an MSD can be found in the Healthy
Gaming Guide at www.xbox.com. these guidelines
address topics such as:
2. Warranty
•
positioning yourself to use comfortable, not awkward,
postures.
(a) During the warranty period, Microsoft warrants,
only to you, that the Xbox 360 S or accessory will not
malfunction under normal use Conditions.
•
Keeping your hands, fingers, and other body parts
relaxed.
•
•
taking breaks.
Developing a healthy lifestyle.
(b) this is the only warranty Microsoft gives for your
Xbox 360 S or accessory. no one else may give any
warranty on Microsoft’s behalf.
If you have questions about how your own lifestyle,
activities, or medical or physical condition may be related
to MSDs, see a qualified health professional.
(c) IF your State’S or proVInCe’S Law GIVeS you
any IMpLIeD warranty, InCLuDInG an IMpLIeD
warranty oF MerCHantaBILIty or FItneSS
For a partICuLar purpoSe, It’S DuratIon IS
LIMIteD to tHe warranty perIoD. Some States
or provinces do not allow limitations on how long
an implied warranty lasts, so this limitation may not
apply to you.
hearing Loss
extended exposure to high volumes when using a head-
set may result in temporary or permanent hearing loss.
Some unapproved third-party headsets may produce
higher sound levels than approved Xbox 360 Headsets.
3. how to get Warranty service
(a) Before starting the warranty process, please use
the trouble-shooting tips at http://www.xbox.com/
en-uS (united States) or http://www.xbox.com/en-Ca
(Canada).
(b) If the troubleshooting tips do not resolve your
problem, then follow
the online process at
http://www.xbox.com/en-uS (united States) or
http://www.xbox.com/en-Ca (Canada). If you do not
have access to the Internet, you can call:
(800) 4My-XBoX or (800) 469-9269.
(c) Before sending your Xbox 360 S or accessory to
Microsoft for service, be sure to keep a copy of any
data you want to save, and delete anything you
consider confidential. Microsoft is not responsible
for your data and may erase it.
13
4. microsoft’s Responsibility
7. additional terms
(a) after you return your Xbox 360 S or accessory to
(a) the software in the Xbox 360 S or accessory is
licensed, not sold. you are licensed to use the
software only in your Xbox 360 S or accessory and
you may not reverse engineer it.
Microsoft, Microsoft will inspect it.
(b) If Microsoft determines that the Xbox 360 S or
accessory malfunctioned during the warranty period
under normal use Conditions, Microsoft will (at its
option) repair or replace it, or refund the purchase
price to you. repair may use new or refurbished parts.
replacement may be with a new or refurbished unit.
(c) after repair or replacement, your
Xbox 360 S or accessory will be covered by this
warranty for the longer of the remainder of your
original warranty period, or 95 days after Microsoft
ships it to you.
(b) If you attempt to defeat or circumvent the Xbox
360 S or accessory security or anti-piracy system,
you may cause your Xbox 360 S or accessory to
stop working permanently. you will also void your
warranty, and make your Xbox 360 S or accessory
ineligible for authorized repair, even for a fee.
8. choice of Law
(a) If you acquired your Xbox 360 S or accessory in the
united States, washington State law governs the
interpretation of this warranty and any claim that
Microsoft has breached it, regardless of conflict of
law principles.
(d) MICroSoFt’S reSponSIBILIty to repaIr or
repLaCe your XBoX 360 S or aCCeSSory, or to
reFunD tHe purCHaSe prICe, IS your eXCLuSIVe
reMeDy.
(b) If you acquired your Xbox 360 S or accessory
in Canada, ontario provincial law governs the
interpretation of this warranty and any claim that
Microsoft has breached it, regardless of conflict of
law principles.
(c) the laws of the State or province where you live
govern all other claims (including consumer
protection, unfair competition, implied warranty, and
tort claims).
(e) If your Xbox 360 S or accessory malfunctions after
the warranty period expires, there is no warranty
of any kind. after the warranty period expires,
Microsoft may charge you a fee for its efforts to
diagnose and service any problems with your Xbox
360 S or accessory.
5. Warranty Exclusions
Microsoft is not responsible and this warranty does not
apply if your Xbox 360 S or accessory is:
(d) this warranty is valid only in the united States of
america and Canada.
(a) used with products not sold or licensed by Microsoft
(including “pirated” games and accessories not
manufactured or licensed by Microsoft);
Microsoft’s address in the united States: Microsoft
Corporation, one Microsoft way, redmond, wa 98052, uSa
Microsoft’s address in Canada: Microsoft Canada Inc., 1950
(b) used for commercial purposes (including rental, pay-
Meadowvale Blvd., Mississauga, ontario, L5n 8L9
per-play, etc.);
(c) opened, modified, or tampered with (including any
attempt to defeat any Xbox 360 S or accessory
security or anti-piracy mechanism), or its serial
number is altered or removed;
(d) damaged by any external cause (including
inadequate ventilation, or other failure to follow
instructions in
the printed user instruction manual packaged with
the Xbox 360 S or accessory); or
(e) repaired by anyone other than Microsoft.
6. EXcLUsiOn Of cERtain damagEs
MICroSoFt IS not reSponSIBLe For any InDIreCt,
InCIDentaL, SpeCIaL, or ConSeQuentIaL DaMaGeS; any
LoSS oF Data, prIVaCy, ConFIDentIaLIty, or proFItS; or
any InaBILIty to uSe your XBoX 360 S or aCCeSSory.
tHeSe eXCLuSIonS appLy eVen IF MICroSoFt HaS Been
aDVISeD oF tHe poSSIBILIty oF tHeSe DaMaGeS, anD
eVen IF any reMeDy FaILS oF ItS eSSentIaL purpoSe.
Some States or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so this
limitation or exclusion may not apply to you.
14
FCC Declaration of Conformity (DoC):
REgULatiOns
trade name:
Microsoft Corp.
Models:
1438, 1439
for customers in the United states
this equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC rules. these limits are designed to provide
reasonable protection against harmful interference in a
residential installation. this equipment generates, uses, and
can radiate radio frequency energy.
responsible party:
address:
Microsoft Corporation
one Microsoft way,
redmond, wa 98052
u.S.a.
telephone no.:
(800) 4My-XBoX
If not installed and used in strict accordance with the
instructions given in the printed documentation and/or on-
screen help files, the device may cause harmful interference
with other radio-communications devices (aM/FM radios,
televisions, baby monitors, cordless phones, etc.). there is,
however, no guarantee that rF interference will not occur in
a particular installation.
to determine if your hardware device is causing interference
to other radio-communications devices, disconnect the
device from your computer or remove the device’s batteries
(for a battery operated device). If the interference stops,
it was probably caused by the device. If the interference
continues after you disconnect the hardware device or
remove the batteries, turn the device off and then on again.
If the interference stopped when the device was off, check
to see if one of the input/output (I/o) devices is causing the
problem. Disconnect the I/o devices one at a time and see if
the interference stops.
this device complies with part 15 of the FCC rules.
operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
this product is for use with nrtL-listed (uL, CSa, etL, etc.)
and/or IeC/en 60950 compliant (Ce marked) Information
technology equipment.
disposal of Waste Batteries and Electrical
& Electronic Equipment
this symbol on the product or its batteries or its
packaging means that this product and any
batteries it contains must not be disposed of with
your household waste. Instead, it is your
responsibility to hand this over to an applicable
collection point for the recycling of batteries and electrical
and electronic equipment. this separate collection and
recycling will help to conserve natural resources and prevent
potential negative consequences for human health and the
environment due to the possible presence of hazardous
substances in batteries and electrical and electronic
equipment, which could be caused by inappropriate
disposal. For more information about where to drop off your
batteries and electrical and electronic waste, please contact
your local city/municipality office, your household waste
disposal service, or the shop where you purchased this
product.
If this hardware device does cause interference, try the
following measures to correct it:
•
Relocate the antenna of the other radio-
communications device (aM/FM radio, television,
baby monitor, cordless phone, etc.) until the
interference stops.
•
•
•
Move the hardware device farther away from the
radio or tV, or move it to one side or the other of the
radio or tV.
Plug the device into a different power outlet so that
the device and radio or tV are on different circuits
controlled by different circuit breakers or fuses.
If necessary, consult the dealer or an experienced
radio/tV technician for more suggestions.
caUtiOn
Any changes or modifications made on the system not
expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
caUtiOn
Exposure to radio frequency radiation
to comply with FCC rF exposure requirements, the
following operating configurations must be satisfied: The
antenna has been installed by the manufacturer and no
changes can be made. the wireless devices must not be
co-located or operating in conjunction with any other
antenna or transmitter. except for headset and handheld
devices, wireless devices must be at least 20 cm between
the antenna of the wireless device and all persons.
15
cOPYRight
Information in this document, including urL and other
Internet web site references, is subject to change without
notice. unless otherwise noted, the example companies,
organizations, products, domain names, e-mail addresses,
logos, people, places and events depicted herein are
fictitious, and no association with any real company,
organization, product, domain name, e-mail address,
logo, person, place or event is intended or should be
inferred. Complying with all applicable copyright laws
is the responsibility of the user. without limiting the
rights under copyright, no part of this document may be
reproduced, stored in or introduced into a retrieval system,
or transmitted in any form or by any means (electronic,
mechanical, photocopying, recording, or otherwise), or
for any purpose, without the express written permission of
Microsoft Corporation.
Microsoft may have patents, patent applications,
trademarks, copyrights, or other intellectual property
rights covering subject matter in this document. except as
expressly provided in any written license agreement from
Microsoft, the furnishing of this document does not give
you any license to these patents, trademarks, copyrights, or
other intellectual property.
© 2010 Microsoft Corporation. all rights reserved. Microsoft,
Kinect, Xbox, Xbox 360, Xbox LIVe, the Xbox logos, and the
Xbox LIVe logo are trademarks of the Microsoft group of
companies.
this product incorporates copyright protection technology
that is protected by method claims of certain u.S.
patents and other intellectual property rights owned by
Macrovision Corporation and other rights owners. use of
this copyright protection technology must be authorized
by Macrovision Corporation, and is intended for home and
other limited viewing uses only unless otherwise authorized
by Macrovision Corporation. reverse engineering or
disassembly is prohibited.
Manufactured under license from Dolby Laboratories.
“Dolby” and the double-D symbol are trademarks of Dolby
Laboratories. Confidential Unpublished Works. Copyright
1999–2007 Dolby Laboratories. all rights reserved.
HDMI, the HDMI logo, and High-Definition Multimedia
Interface are trademarks or registered trademarks of HDMI
Licensing, LLC.
the names of actual companies and products mentioned
herein may be the trademarks of their respective owners.
cUstOmER sUPPORt
For answers to common questions, troubleshooting steps,
and Xbox Customer Support contact information, visit www.
xbox.com/support.
16
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